Lastly, I want to encourage all employees and members of the medical staff to continue reporting all safety events using our Verge platform. As you know, there is a positive association between voluntary safety event reporting rates and a strong culture of safety. Setting a high standard begins with the quality of our care and making harm visible through our RISE High Reliability initiative.

All events may be reported anonymously using the links below (or by clicking on the Verge Event Reporting button on Pulse).

Starting in March, a two-factor authentication called Duo will be required when accessing the Physician portal via  webdoc.mhd.com. This is the same two-factor authentication we use for e-prescribing. If you have not already registered for Duo, you can do so by filling out this form. When you log on to the Physician Portal, you will receive a push notification to your phone and will no longer be required to answer a security question. The purpose of using a two-factor authentication is to provide Methodist Health System with an additional layer of security and reduce the risk of an unauthorized party gaining access to PHI.

We're asking our providers to join us on our RISE High Reliability journey with training tailored to your needs. To access the video, please click the button below and enter the password MD-RISE, or visit the Physician Portal. You must scan the QR code at the conclusion of the video to receive 1 CME credit for the training.

Following a facility safety huddle, the quality director observed a respected physician leader mentoring and teaching RISE principles.

A new nurse leader appeared overwhelmed after reporting a series of potential errors from their unit. An experienced physician leader took the time to connect with the nurse leader out of concern. The nurse expressed frustration over staff actions that may have led to the errors.

The physician listened to the concerns and assured them that he understood what was being expressed. He then proceeded to explain the principles of high reliability in investigating human errors and how to take a deeper dive into the reasons behind the mistake in a blame-free manner to truly identify the root cause of the event and correct the issues identified.

As the discussion continued, they identified processes rather than behavior issues that could be potential gaps and the nurse leader appeared more calm and relaxed. The physician responded by reminding the leader to look at mistakes from this perspective.

The quality director stated that the physician communication was “flawless” and modeled the RISE principles we are working to embed and sustain throughout Methodist.

Methodist Midlothian has begun a $20 million project to add 30 more in-patient beds so that it can continue to meet the growing healthcare needs of the rapidly expanding community in Ellis County. The hospital’s fifth floor — previously shell space — will include intermediate-care suites for patients and office space for staff. The facilities are scheduled to open in fall 2024. 

“When the hospital opened in 2020, we pledged to the community that we will deliver quality, compassionate healthcare close to where residents live and work. With the continued expansion, we are fulfilling that promise,” Methodist Midlothian President Jary Ganske said. 

This expansion aligns with the health system’s long-term goal to provide more patients with access to its award-winning care by addressing the medical needs of the growing populations it serves.

“The need to expand, less than four years since our opening, demonstrates that we have exceeded the community’s expectations. We look forward to enhancing our team and expanding our services,” Ganske said.

Methodist Dallas performed a record number of surgeries in fiscal year 2023. Surgeons on the hospital's medical staff performed a total of 9,951 surgeries from September 2022 through September 2023. 

“I am so proud of our surgical teams at Methodist Dallas,” said President John Phillips, FACHE. “The physicians and surgical services staff at Methodist Dallas are committed to working together to provide our patients with quality, efficient, and compassionate care."

Last May alone, surgical teams performed 920 surgeries, the hospital’s highest number of surgeries for a single month. 

"Because of our incredible support and medical staff, the best days for Methodist Dallas are ahead of us.“

The Association of periOperative Registered Nurses (AORN) has named Methodist Midlothian a Center of Excellence in Surgical Safety: Smoke Evacuation. AORN’s Go Clear Award recognizes the hospital for its successful commitment to patient and workplace safety by taking a comprehensive and evidence-based approach to ensuring a smoke-free environment wherever surgical smoke is generated. 

“Surgical smoke occurs every day in operating rooms, and repeated exposure can cause potential risks for those around it. Methodist Midlothian took the necessary steps to protect our patients, nurses, doctors, providers, and support staff,” said Contessa Henry, DNP, RN, Director of Surgical/Peri-Op Services.

The Midlothian High School Student Council partnered with Methodist Midlothian to sell pink Breast Cancer Awareness Month T-shirts in October, and they raised $10,000 to support Women's Imaging Services. The annual event highlights the importance of regular health screenings.  

“With mammograms and patient self-exams, breast cancer can be diagnosed so much sooner. After treatment, patients are able to get back to full and active lives,” said Katrina Birdwell, MD, FACS, breast surgeon on the medical staff at Methodist Midlothian.

Several physicians on the medical staff and members of the radiology team at Methodist Midlothian also honored Sissy Franklin, a breast cancer survivor and local community icon. Read more about Sissy's journey over the past year on Shine Online.

Epic has been upgraded to a web-based platform, with more support for healthcare-specific needs like increased security and third-party integrations. When users launch the new Epic icon for the first time, they’ll immediately notice an improved and more attractive user interface. What are some key changes?

We’re performing our 2024 Triennial Clinical Content order set review to ensure MHS Order Sets meet Best Practices. Previously, Triennial Order Sets would be reviewed during the last quarter and all changes would be made at once. The 2024 Triennial Order Set review is split up into specialties this year, with Critical Care, Transplant, and Surgery/OR going live during the April quarterly update. The 10 order sets being reviewed are listed below. More information to come during the quarterly update.